The St. Tammany Parish Tourist and Convention Commission is a public, quasi-governmental agency created on Nov. 18, 1976. The commission is governed by a seven-member board of directors appointed by the St. Tammany Parish Council and Parish President. In other destinations, our organization may be called a Destination Marketing Organization (DMO) or Convention and Visitors Bureau (CVB).
The vision of the St. Tammany Parish Tourist and Convention Commission is to establish St. Tammany Parish as a premier travel destination.
To market and promote St. Tammany Parish as a highly desirable destination for visitors and thereby increase the economic impact of tourism on the area.
As an organization founded with the vision to establish St. Tammany Parish as a premier travel destination, Visit The Northshore is committed to promoting a diverse, equitable and inclusive environment for everyone, and believe everyone should have equal opportunities and access to services, regardless of racial/ethnic background, ability, neurodiversity, body size, language, socioeconomic status, citizenship, land of origin, faith, religious, and/or spiritual affiliation, gender identity, gender expression, sexual orientation, age or marital status.
Visit The Northshore is dedicated to welcoming individuals and groups of all backgrounds and abilities in its internal and external approaches to sales, marketing, communications, media relations, administration, recruitment, and community engagement.
We’ve made strides, and we’re committed to keep improving.
We are committed to listening, learning and growing to ensure that we’re contributing to a community that’s safe, welcoming and representative of all locals and visitors. To help visitors discover the joy of everyday life in St. Tammany Parish, we seek out a diverse mix of industry partners, vendors and photography subjects who are representative of the diversity in our local communities to tell stories that resonate.
We aim to create opportunities for advancement in a diverse hospitality industry and are committed to broadening awareness internally to make a more fulfilling place to work while enhancing engagement with those who visit. Each member of our team has completed diversity training and certification by Travel Unity, a group that works with organizations in the world of travel to broaden their DEI efforts. We have established a guest blogger program that is inclusive of more voices. All senior leadership positions are held by women, and we are working with industry groups on ways to diversify our board and committees.
The office is located in Mandeville on Highway 59 just north of Interstate 12 (Exit 65). Stop by to pick up a visitor guide, brochures, and information about attractions across Louisiana. Be sure to stretch your legs on the surrounding boardwalk; the center was erected over a native swamp filled with trees, bushes, and plants native to Southeast Louisiana.
St. Tammany Parish Tourist & Convention Commission
68099 Highway 59
Mandeville, LA 70471
The Visitor Center is open Monday-Friday, 8:30-4:30 p.m.
Donna O'Daniels - President and CEO
Rae Shipley - Executive Assistant
Devan Richoux, CPA - Vice President, Finance and Administration
Katie Guasco - Chief Marketing Officer
Tanya Leader - Vice President, Sales
Zondra White Jones - Senior Sales Manager
Roberta Carrow Jackson - Multimedia Content Manager
Sarah Hill - Marketing Manager
Erica Glory - Communications Manager
Louise Lovich, CTS - Visitor Services Specialist
Visitor Services: Certified Travel Specialists
Christy Paulsell, Annette Shurtz, Sheila Nolinske
Marlaine Peachey - Commission Chairman
Patti Ellish - Commission Vice-Chair Alex Carollo - Commission Secretary/Treasurer
Barry Bagert - Commissioner Melissa Ruddick - Commissioner Mark Myers - Commissioner
Katherine Diemont Domingue - Commissioner
Visit The Northshore is fully accredited by the globally recognized Destination Marketing Accreditation Program (DMAP). In 2023 we received Level One Certification from Travel Unity, a charitable non-profit focused on increasing diversity in the world of travel. We are a member of the Travel Unity Alliance, the St. Tammany Chamber of Commerce and other community organizations focused on travel and economic development. Our staff is affiliated with numerous service, community development and travel industry organizations.
We have been recognized with top awards from industry organizations, among them:
Southeast Tourism Society - Covers a 14-state region and represents hundreds of destination marketing organizations
2019 Shining Example Award, Best Marketing Award >$500K
2018 Shining Example Award, Tourism Office of the Year
2022 Louey Award, Outstanding CVB/Tourist Commission of the Year, Budget of $1 Million and Above
2019 Louey Award, Outstanding CVB/Tourist Commission of the Year, Budget of $1 Million and Above
2018 Louey Award, Tourism Campaign/Promotion of the Year
2016 Louey Award, Tourism Campaign/Promotion of the Year
2011 CVB/Tourist Commission of the Year, Budget from $750,000 and Higher
2023 Gold Award, Visitors' Guide
2020 Bronze Award, Visitors' Guide
1st Place, National Savvy Award, Social Media Marketing
2012 2nd Place/Silver Circle Award, Most Innovative Marketing for social media efforts in the Train of Hope Hurricane Sandy Relief Efforts for New Jersey (joint award)
2018 Readers' Choice Award
A three percent hotel occupancy tax funds the St. Tammany Parish Tourist and Convention Commission. We also receive 25% of the four percent state sales tax levied on lodging. Our organization does not receive any funding from St. Tammany Parish resident taxes.