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Privacy Policy

This Privacy Policy explains the types of personal information we collect through our website, www.LouisianaNorthshore.com, how we use it, what we do not do with it, how you can view your information and update it, and how we keep it safe.

How to Contact Louisiana Northshore, St. Tammany Parish Tourist Commission

68099 Hwy. 59
Mandeville, LA 70471

For questions about privacy and data collection through www.louisiananorthshore.com, contact privacy@louisiananorthshore.com.

What Information Do We Collect About You?

User Data/Data Collection: Personal Identification Information

We do not collect any personal information through www.louisiananorthshore.com except that knowingly and willingly supplied by the visitor for the purpose of providing the services/information requested through our site. We will collect personal identification information from users only if they voluntarily submit such information to us. Personal identifying information may be collected through e-newsletter forms, online request forms, contests, feedback forms, surveys, personal interest forms, and mobile application forms. Any information that the customer provides, such as name, address, email, ZIP code, gender, and income will be stored in a secure location and will be used only for those purposes stated. When you choose to submit such information, you are transferring that information into the United States of America and are consenting to such transfer. All data transferred will be/is encrypted (Hypertext Transfer Protocol Secure, or HTTPS) transfer, through Secure Sockets Layer, or SSL. Visitors can always refuse to supply personal identification information, noting that choosing to do so may prevent the user from engaging in certain site-related activities. Users of our services, such as e-newsletter subscriptions, may also withdraw consent for the use of their personal information at any time. To review, update, or delete your collected data, or to withdraw consent for use, contact privacy@louisiananorthshore.com.

User Data/Data Collection: Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our website. We collect the domain name from each site visitor as well as statistical information, such as the number of visitors and the pages viewed. Non-personal identification information may include the browser name, the type of computer being used, and technical information about the user’s means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.

User Data/Data Collection: Web Browser Cookies and Other Tracking Technologies

Our site may use "cookies", tags, or scripts to enhance user experience, track users’ movements around the website, and to gather demographic information about our user base. You will have the option to choose whether to “opt in” for the use of “cookies” when you access the site. If you do choose to allow the use of the “cookies”, you may, at any time, choose to “opt out” of the use of the “cookies.”

A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. In these cases, please note that some parts of the site may not function properly.

User Data/Data Collection: Social Media (Features) and Widgets

Our website includes social media programs and features, such as Simpleview UGC powered by CrowdRiff, the Facebook Like button and widgets, and the Share button. If you choose to use these features, they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. The social media programs, features, and widgets we use are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing the feature(s).

User Data/Data Collection: Automated Decision Making and Profiling

Louisiana Northshore partners with companies that utilize automated decision-making processes, including user profiling, in order to provide more relevant marketing materials to those users who opt into receiving emails from us.

How Do We Use Your Information?

Use of Information

The information that we collect is used to, fulfill requests and submissions, enhance usability, and improve the content of our web pages. It may be used to personalize information for continued marketing and for statistical purposes. If you check yes to any one of our email request buttons, you are opting in to receiving Louisiana Northshore-related information, website updates, and other travel content from our email provider, Constant Contact or any email provider we may use in the future, with the understanding that you may revoke this action at any time. Personal information will not be shared with third parties unless indicated and when approved by the user (in other words, if the user opts-in to sharing information) or unless required to do so by law, such as to comply with a subpoena, court orders, legal process from law enforcement agencies, or similar legal proceedings. We would provide information to investigate or prevent suspected illegal activities. Personal data may be shared in the following situations, as well: 

  • As required by law, such as to comply with a subpoena, legal proceedings, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and
  • To a third party with your prior consent to do so.

Louisiana Northshore may retain personal data we process until the visitor/user notifies us that he/she no longer wishes to receive the services or information for which the data was collected. Louisiana Northshore will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Websites/Third Party Disclosure

www.LouisianaNorthshore.com contains links to other sites. Please be aware that we are not responsible for the information collection processes on these sites and cannot control how the information is used. Please view the privacy policies on these other websites for further information.

How Do We Protect Your Information?

Data Security

Louisiana Northshore employs processes intended to protect user information and maintain security of data. We seek to protect our servers by locating them in areas with documented security procedures, by using firewalls, and by implementing other security technologies. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. However, despite our preventative measures and those of our partners, NO GUARANTEE CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.


Visitors and users of the third-party Louisiana Northshore Extranets are required to control the security of their password. Louisiana Northshore is not responsible for any damages arising out of the loss or misuse of passwords. Note that Louisiana Northshore will never ask for your password in an unsolicited phone call or e-mail.


Web Content


Content and information contained in this site has been compiled by the St. Tammany Parish Tourist Commission, based on data submitted directly from local tourism promotion partners and business entities. While every effort is made to ensure the accuracy of this information, all data is subject to change without notice. Travelers are advised to contact individual businesses or organizations to obtain information to their satisfaction before traveling. Links to third-party websites are provided as a convenience to users; the St. Tammany Parish Tourist Commission does not control or endorse the content or make any claims to the accuracy of the content. Louisiana Northshore assumes no liability or responsibility for any errors or omissions in the content of the website.


The Louisiana Northshore website contains links to other websites and is not responsible for the privacy practices or the content of these other websites. Customers and visitors are responsible for reviewing third party privacy statements to understand their policies. Customers and visitors who access a linked website may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.



LouisianaNorthshore.com may utilize user generated content (UGC) aggregated from public profiles on social network applications such as, but not limited to, Trip Advisor, Yelp, Instagram, Facebook etc. Sharing of public posts is governed by the social network platforms’ policies and terms of service. Under such guidelines, the social network user has accepted attributed sharing and use of public posts. On our websites and social media platforms, all UGC is clearly presented as UGC and attributed to the social network user. In special cases, further use and rights may be obtained directly from the social network user for use by the St. Tammany Parish Tourist Commission in non-UGC presentations.

GOOGLE Analytics

User information from www.LouisianaNorthshore.com is collected primarily to provide a more efficient experience. www.LouisianaNorthshore.com  use “cookies” “pixel tags” and “spotlight tags,” to provide more relevant content, advertising, and to improve the web site. These may be small text files which are put on your computer or small graphic files. Information provided through these methods is anonymous in nature. If you wish, you may set your browser to refuse cookies. Some cookies may remain on your computer until you manually delete them.

This web site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the web site analyze how users use the site. The information generated by the cookie about your use of the web site (including your IP address) will be transmitted to and stored by Google on servers. Google will use this information for the purpose of evaluating your use of the web site, compiling reports on web site activity for web site operators and providing other services relating to web site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google offers opt-outs for analytics and for Google’s remarketing services.

Google’s use of your IP address and other data held by Google is governed by your preferences within Google’s product suite and Google’s privacy policies. Visit Google’s website for to view their privacy policies and opt-out options.

In addition, this website may use third-party and partner advertiser cookies, pixel tags, or spotlight tags on select web pages. The purpose of these types of cookies, pixels, and tags is to collect and aggregate statistics about your visit to our website and/or to provide relevant re-marketing to you. These companies and partners may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These cookies do not contain personally identifiable information.

Dispute Resolution

Reviewing/Updating Your Information

You have the right to review your information at any time. If you would like to review your information within our contacts database, update it, or remove it, please contact privacy@louisiananorthshore.com.

If you would like to be removed from or change your subscriptions to any of our newsletters, there is a link at the bottom of every newsletter that allows you to do so.

Dispute Resolution

Under certain circumstances, an individual may be allowed to invoke binding arbitration for a violation of that individual’s privacy rights.

We are subject to the investigatory and enforcement powers of the FTC.

Changes to This Privacy Policy

We reserve the right to change and update our privacy policy. Any changes to our policy will be prominently posted on this site.

Questions or Suggestions:

Questions and suggestions regarding the Louisiana Northshore Privacy & Personal Data Protection Policy should be directed to the St. Tammany Parish Tourist Commission at privacy@louisiananorthshore.com