About Visit The Northshore - contact, departments, services

St. Tammany Parish Tourist & Convention Commission

Visitor Center

Visit The Northshore's offices are located in Mandeville on Highway 59 just north of Interstate 12 (Exit 65). Stop by our recently renovated Visitor Center to pick up our award-winning The Northshore visitor guide, brochures, local magazines, and information about attractions within St. Tammany Parish and across Louisiana. Get a free hot cup of coffee, cold water or soft drink, or refill your water bottle at the fountain by our recently renovated public restrooms. Be sure to stretch your legs on the surrounding boardwalk; the center was erected over a native swamp filled with trees, bushes, and plants native to Southeast Louisiana, and leads to the St. Tammany Parish Government Administrative Complex next door, which leads to the Tammany Trace hike/bike path and Kids Konnection Playground.

Visit The Northshore Visitor Center monument sign Visit The Northshore
68099 Highway 59
Mandeville, LA 70471
The Visitor Center is open Monday-Friday, 8:30-4:30 p.m.

Local: 985-892-0520
Toll-free: 800-634-9443
Fax: 985-892-1441
Contact Us

Get Your Free Visitor Guide

Our guides are filled with information about things to do and places to eat, play and stay in St. Tammany. Get a free copy or view now.

Issue 15 Visitor Guide Cover_Strange Size_Used for Home Page

Sign up for Our E-Newsletter

Sign up for our e-Newsletter to receive regular updates on the latest happenings in St. Tammany Parish.

Antique Umbrella Alley art installation in Olde Towne Slidell

Team Members

Visit The Northshore's Visitor Services, Marketing & Communications, Sales and Administration departments comprise an award-winning team.

Visit The Northshore President and CEO Donna O'Daniels

Board of Directors

Stay up to date with the St. Tammany Parish Tourist and Convention Commission at our bi-monthly public board meetings.

Who We Are

The St. Tammany Parish Tourist and Convention Commission dba Visit The Northshore is a public, quasi-governmental agency created on Nov. 18, 1976. The commission is governed by a seven-member board of directors appointed by the St. Tammany Parish Council and Parish President. In other destinations, our organization may be called a Destination Marketing Organization (DMO) or Convention and Visitors Bureau (CVB).

Our Mission

To market and promote St. Tammany Parish as a highly desirable destination for visitors and thereby increase the economic impact of tourism on the area.

Brand Promise

To deliver the good life, nourish the heart, season the soul and bring communities together.

Brand Positioning

We are creating an easy and accessible escape for leisure travelers, business travelers and local residents alike. Visit The Northshore delivers world-class culinary flavors, thriving downtowns, aspirational adventures and plenty of outdoor recreation for one or many to enjoy. With a network of unified communities to explore and water always within reach, Visit The Northshore is committed to cultivating the vacation mindset.

How We Are Funded

A three percent hotel occupancy tax funds the St. Tammany Parish Tourist and Convention Commission. We also receive 25% of the four percent state sales tax levied on lodging. Our organization does not receive any funding from St. Tammany Parish resident taxes.

Industry Awards & Recognition

2025

All The Waves Podcast received Louisiana Travel Association's award for "Tourism Campaign of the Year for under $30K"

2024

Devon Richoux named a 2024 Forty Under 40 recipient by Northshore Media Group
Nicole Davis graduated from Louisiana Tourism Leadership Academy
Covington ranked #1 Friendliest Town and Best Small Town in Louisiana in Southern Living's South's Best Awards
The Candy Bank named a Best Candy Store in USA Today's 10Best Readers' Choice Awards

2023

All staff earned a Travel Unity Individual Certificate (TUIC)
Earned Level One DEI Certification for Organizations from Certified by Travel Unity (CBTU)
The Northshore received the North American Travel Journalists Association Gold Award, Visitors' Guide
Received a ConventionSouth Readers' Choice Award
Katie Guasco received the Louisiana Travel Association Victor Profis Memorial Travel Media Award
Katie Guasco named a Chevron Community Fellow
Sarah Hill named a Forty Under 40 recipient by Northshore Media Group
Sarah Hill graduated from Leadership Northshore
Roberta Carrow Jackson and Katherine Domingue graduated from Louisiana Tourism Leadership Academy
Zondra White Jones featured in Small Market Meetings' "Spotlight on Meeting Leaders"

Southeast Tourism Society logo Southeast Tourism Society – An association dedicated to promoting festivals and events in addition to supporting travel and tourism within its member states of Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Virginia, West Virginia and Washington, DC.

Hospice Foundation of the South's Crawfish Cook-off named a 2023 Signature Event of the Southeast
Wooden Boat Festival named a 2023 Signature Event of the Southeast
2019 Shining Example Award, Best Marketing Award >$500K
2018 Shining Example Award, Tourism Office of the Year

Louisiana Travel Association "Louey" Awards

2025: Tourism Campaign of the Year for under $30K – All The Waves Podcast
2024: Marion "Butch" Fox Advocacy Award – Donna O'Daniels, President/CEO and Restaurateur of the Year – Liz Munson
2023: Victor Profis Memorial Travel Media Award – Katie Guasco
2022: Outstanding CVB/Tourist Commission of the Year, Budget of $1 Million and Above, and Restaurateur of the Year – Chef Pat Gallagher
2019: Outstanding CVB/Tourist Commission of the Year, Budget of $1 Million and Above
2018: Tourism Campaign/Promotion of the Year
2016: Tourism Campaign/Promotion of the Year
2011: CVB/Tourist Commission of the Year, Budget from $750,000 and Higher

North American Travel Journalists Association logo

North American Travel Journalists Association

2023 Gold Award, Visitors' Guide
2020 Bronze Award, Visitors' Guide

The Communicator Awards logo

The Communicator Awards

2024 Award of Distinction for Print Content - Travel & Transportation, Fall '23-Winter '24 Visitor Guide

City-County Communications and Marketing Association logo City-County Communications & Marketing Association

1st Place, National Savvy Award, Social Media Marketing
2012: 2nd Place/Silver Circle Award, Most Innovative Marketing for social media efforts in the Train of Hope Hurricane Sandy Relief Efforts for New Jersey (joint award)