Visit The Northshore is proud to officially launch year two of Shore & Tell University, welcoming 18 dedicated professionals into the 2026 class of its Hospitality Ambassador program.

Designed to strengthen destination knowledge and elevate customer-service excellence across St. Tammany Parish, Shore & Tell University is a year-long professional development program that equips participants with the tools, connections, and insight needed to represent Louisiana’s Easy Escape with confidence and pride.

Last month, the Class of 2026 began their journey as Hospitality Ambassadors, committing to deepen their understanding of The Northshore’s attractions, accommodations, venues, and experiences, all while investing in their own professional growth within the region’s thriving tourism industry.

The Shore & Tell University Class of 2026 includes:

  • Akayla Jones – Wingate by Wyndham

  • Alice Lanette Holloway – Microtel Inn & Suites

  • Andrea Moses – Maritime Museum Louisiana

  • Annette Shurtz – Visit The Northshore

  • Catherine Barbier – Recreation District #1, Pelican Park

  • Jessica Hester – Harbor Center

  • John McCarroll – Southern Hotel

  • Judi Chase – Harbor Center

  • Karen Popich – Global Wildlife Center

  • Krystal Malone – Microtel Inn & Suites

  • LaCresha Lapayrouse – Homewood Suites

  • Leslie Baham – Courtyard by Marriott

  • Lien Nguyen – Wingate by Wyndham

  • Marissa Coppock – Global Wildlife Center

  • Melissa Cambridge – Holiday Inn Express Slidell

  • Olivia Williams – Homewood Suites

  • Ryan Deep – Hampton Inn Slidell

  • Victoria Hepting – Comfort Inn & Suites

“Over the next year, participants will strengthen customer-service skills, deepen their understanding of our destination, and help share the stories that make St. Tammany Parish such a welcoming place to visit, meet, and explore,” said Tanya Leader, Vice President of Sales & Program Chair.

A key component of Shore & Tell University is mentorship. This year’s participants will be guided by an experienced group of industry leaders serving as Krewe Captains, including:

  • Danielle Papania – Southern Hotel

  • Katherine Domingue – Homewood Suites

  • Amanda Naquin – Homewood Suites

  • Heather Shubert – Courtyard by Marriott

  • Tico Soto – Tourism Tactics by Tico

Through workshops, site visits, networking opportunities, and hands-on learning, participants will gain a comprehensive understanding of how collaboration and service excellence drive visitation and economic impact throughout the parish.

As Visit The Northshore continues to prioritize workforce development and destination stewardship, Shore & Tell University remains a cornerstone initiative in strengthening the local tourism community from within.

Visit The Northshore looks forward to watching the Class of 2026 grow, lead, and proudly represent St. Tammany Parish as true ambassadors for Louisiana’s Easy Escape.